The “General Terms and Conditions (GTC)” are probably the most neglected document on the Internet. Maybe even in trade in general. Honestly, when was the last time you read a terms and conditions?


What are they used for then?

  • Contrary to popular belief, the Conditions not required by law.
  • Basically, they should regulate the contractual conditions between us and define agreements more precisely. In the best of cases, it should also be more understandable than perhaps the naked one Legal text is.
  • So: in principle, the BGB (Civil Code) applies if there are no general terms and conditions. If there is one, then you have to explicitly agree to it in a contract. If a GTC contradicts the legal regulations, then it is ineffective.



These general terms and conditions apply to all deliveries from re: caremo to users.

Contractual partner

The purchase contract is concluded with re: caremo, owner: Frank Reiser, Fröbelstraße 48, 24113 Kiel – As a small business owner, I’m after  §19 UStG  not subject to sales tax and not entered in the commercial register.

Conclusion of contract

The representation of the products in Online shop is not a legally binding offer. It is only an invitation to order.

By clicking the button[Kaufen/kostenpflichtig bestellen] place a binding order for the files listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

In order to exercise your right of withdrawal, you must inform us ( Frank Reiser, Fröbelstrasse 48, 24113 Kiel , Tel .: +49 175 76 19 392 ,Fax: 0431-29099026, E-mail: ) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract.

To meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you revoke this contract, we have to repay all payments that we have received from you immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction. Unless something else has been expressly agreed with you. Under no circumstances will you be charged any fees for this repayment.

The right of use expires

As soon as we have reimbursed the sales amount, the right of use for the delivered file expires in full. You are obliged to delete all files from the sales contract that you are revoking.


The prices stated on the product pages are final prices. There are no VAT or other surcharges.

As a small business owner, I’m after §19 UStG not subject to sales tax.

Since all articles are only in files and are delivered via download, there are no shipping costs.


The files are only delivered as a download from the Internet. Immediately after completing the payment you will receive an email with the corresponding links.


Payment is made exclusively via the financial service provider PayPal. Since the data is available directly by download, there are no delivery times and no delivery costs.

Retention of title

With the payment and the download you acquire a right to use the file. The file itself remains the property of re: caremo. Copyrights also remain with re: caremo.

The right of use begins with the purchase.

Usage rights and license terms

When downloading and purchasing the usage rights, you are offered two options:

  1. You acquire a “private license”.
    With this license, you can use the contents of the file in videos and rendered images. You may also publish or market these images and videos commercially. The file itself, or parts of it, must not be included in the scope of delivery of the video or the rendered image.
  2. You acquire an “export license”.
    With this license you may use the file in addition to the options mentioned in 1., also in computer games and market these games.
In both licenses you must refer to the copyright of rec: caremo – example:
“The copyright of the characters used in this picture (video or game) lies with re: caremo –”
If you transfer the right of use to a third party, you lose all further rights of use for the future and you must inform re: caremo of this change. You must inform the new user of these terms and conditions.
Any other transfer of the file and its content to third parties or marketing of the file and its content is prohibited.

Dispute resolution

The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link: We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.

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